Shipping policy

At [VELAROA], we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy below for complete details.
1. Order Processing Time
All orders are processed within [24 Hours] after confirmation
Orders are not processed or shipped on Sundays or public holidays
In case of high order volume, processing may take slightly longer
2. Shipping Methods
We offer the following shipping options:
Standard Shipping (available across India)
Cash on Delivery (COD) (available for selected locations)
Shipping partners may vary depending on your location to ensure faster delivery.
3. Delivery Timeframes
Estimated delivery time: [7-10 DAYS]
Delivery timelines may vary based on your location and courier partner
Remote or rural areas may require additional time
Note: Delivery times are estimates and not guaranteed.                        4. Shipping Costs
Shipping charges are calculated at checkout (if applicable)
We may offer free shipping on selected products or promotional offers
COD orders may include an additional handling fee (if applicable)
5. Tracking Information
Once your order is shipped, you will receive a tracking link via SMS/Email
Tracking details are usually updated within [24 Hours] after dispatch
You can use the tracking link to monitor your shipment in real-time
6. Delivery Issues & Delays
While we work hard to ensure timely delivery, delays may occur due to:
Weather conditions
Courier partner delays
High demand or festive seasons
Incorrect or incomplete shipping address
In such cases, we appreciate your patience and understanding.
7. Incorrect Address or Failed Delivery
Please ensure your shipping details are correct at checkout
If a delivery fails due to incorrect address or unavailability, re-delivery may be attempted
Additional charges may apply for re-shipping (if applicable)               8. Lost or Stolen Packages
Once the order is marked as “Delivered,” we are not responsible for lost or stolen packages
If you believe your package was not delivered, please contact us within [24 Hours]
9. Contact Us
If you have any questions regarding shipping or your order status:
📧 Email: [priadishopify@gmail.com]